Frequently Asked Questions

We recommend reserving as early as possible, especially for weekends, holidays, and larger events. Availability varies based on your date and selected rentals.

No. Your date is not officially reserved until the required reservation payment and booking requirements have been completed.

Changes may be possible depending on availability and how close you are to your event date.

A reservation payment may be required to secure your date and equipment. Your quote will clearly explain the amount and remaining balance due date.

Your remaining balance is due 48 hours before your scheduled event. Any unpaid balance must be completed before delivery, pickup, or setup of your rental items.

Yes. Delivery is available based on your event location, rental selection, and availability. Delivery fees may apply.

Setup requirements vary by rental. Some rentals include setup, while others can be added for an additional fee.

Currently unavailable.

We know Louisiana weather can change quickly. If rain or severe weather is expected, please contact us as soon as possible so we can review your options.Weather-related cancellations are not automatically refundable, but eligible reservations may be rescheduled based on availability and the terms of your rental agreement.For safety, Elite Event Rentals may delay, modify, or cancel the setup or use of certain outdoor equipment if rain, high winds, lightning, or other conditions make it unsafe.

We understand that plans can change. Your reservation retainer is non-refundable because your date and rental items are held specifically for your event.If you need to cancel, please contact us as soon as possible. Cancellations made at least 7 days before your event may be eligible for a one-time credit toward a future rental, subject to availability.Cancellations made within 7 days of your event, same-day cancellations, and no-shows are non-refundable.

Most rentals are reserved for the event date listed on your booking. Your exact rental period, including delivery and pickup times, will be confirmed with your reservation.Need more time? Extended or multi-day rentals may be available for an additional fee, depending on inventory availability.

We understand that accidents can happen. If rental equipment is damaged, lost, or returned with missing pieces, the customer may be responsible for the cost of repair or replacement.We ask that you contact Elite Event Rentals as soon as possible if something happens during your rental period. Normal wear from proper use is expected, but charges may apply for excessive damage, misuse, stains, burns, punctures, or missing items.

We specialize in lifestyle, branding awareness, family events, and social gatherings such as workout classes, girls’ nights, bridal showers, birthdays, reunions, and community events.We do not currently offer weddings, maternity, newborn, traditional portraits, headshots, senior portraits, or studio sessions.

Your booking includes photography coverage for your selected time and access to a full digital gallery of professionally captured.

Editing is available as an add-on. Our Signature Retouching includes light enhancements such as color correction, lighting adjustments, cropping, and minor cleanup for a polished but natural look.

Yes. Photography can be booked as a standalone service or added to an eligible Elite Event Rentals reservation, based on availability.